Technical Help

If you are experiencing problems with the OSPD website, check the following list before contacting the OSPD Webmaster.

Older Version of Browser

We recommend that you use current version of either Microsoft Edge, Google Chrome, or Firefox as your web browser.

Web Traffic

The OSPD.ca.gov website may be experiencing a lot of traffic. Our recommendation: Just be patient and allow complete pages to download before you try clicking any of the links.

Your Internet Service Provider (ISP)

Your Internet Service Provider (ISP) or your home networking equipment may be experiencing a problem. Try connecting to a different website to see if the issue continues. If so, you should follow any troubleshooting steps suggested by your ISP.
If you still need assistance, contact the OSPD Webmaster.